Portfolio and projects
Instructions for Use
ESA SENTINEL earth observation
Covid ventilator IFU
Since 2012, I have worked directly with one of the world's largest healthcare imaging system manufacturers based in The Netherlands, to produce their Instructions for Use.
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This involves IFUs for fixed and mobile imaging systems, and interventional software tools.
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These manuals are written and maintained using XML and are translated for use around the world.
Throughout 2012 and 2013, I was engaged by the consultancy firm Optimise4 to provide technical writing services to the specialist earth observation software company, ARGANS.
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Receiving content written around the world by suppliers to the European Space Agency Sentinel EO project, I edited content for the Sentinel User Guide and Technical Guide web pages to provide coherent style and usability.
In early 2020, as the global health pandemic took hold, I was requested to work with a subsidiary of the global engineering services firm Etteplan, in The Netherlands, to support a client developing a medical ventilator in response to the emerging health crisis.
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With a very short development schedule, I was able to produce the majority of the Instructions for Use for the new medical ventilator in a short 3-week period, providing a baseline for the client to embark on an accelerated regulatory approval process.
Education materials
In 2018, I developed a Quick Start Guide format for the education team of a major global healthcare imaging customer.
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This format makes considerable use of XML-based content reuse and efficiency and has multiple uses for company specialists and customers as well as supporting training curriculums.
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Since late 2017, I have supported the same education team to produce educational materials for customers and internal specialists.
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Materials include workbooks, clinical procedure guides, checklists and demonstration scripts.
Business writing and handbook creation
Over the last decade, I have written many business-related documents for clients including policy documents, procedural texts, business and process handbooks, and bid proposal documentation.
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ICU lighting service manual
In 2018, I was requested to support a business unit in one of the world's foremost healthcare technology companies. The product was a ceiling-mounted lighting and imaging system designed to prevent delirium in hospital intensive care units.
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Based on the design specifications and drawings, I produced a Service Manual, allowing the company's Field Service Engineers to perform vital maintenance and upgrade activities in hospital ICUs.